Frequently Asked Questions
What is the size difference between the small, medium, large, X-large, and XXL handles?
There is a 10% size increase between sizes. We use glove sizing as a design reference. Our hook and finger bed locations are also the same across the SX3, Shootoff, PerfeX and now the OnneX handles.
What is the poundage range of the resistance releases?
8 to 29 pounds
Do your hinge releases have a click?
The hinge is shipped with a medium click provided in the box and a no click sear installed. A fast and slow click are available on our website to purchase.
Do you offer custom release colors?
Due to the high cost of custom anodizing, we only offer our own stock color offerings.
Do you offer parts for releases that are discontinued?
We only offer discontinued parts for warranty repairs as supplies last.
What do you mean by the cleanest break?
A clean break happens when the hook on your release opens without resistance or interference. We accomplish this by designing releases with zero trigger decay. A clean break is often described as “crisp”.
Do you sell direct to the public?
We do sell to the public, we sell at our MSRP but encourage you to shop at your local dealer.
Do you offer a military/law enforcement discount?
Yes we do but you have to reach out to us directly.
How do I request an RMA for service work?
Visit our website and complete the RMA request form.
Do you offer a loaner release while mine is being repaired?
We suggest you have a backup or borrow a release from a fellow archer. However, we typically will have your release sent back to you within 48 hours of receiving it.